Swimtime Wins International Accolade!

It’s official! Swimtime is one of the best in the world!

On Thursday 21st November, judges at the International Customer Experience Awards crowned Swimtime the cream of the crop.

Competing against the likes of Shell and Turkish Airlines in the Digital Transformation category, Swimtime was recognised for its work developing the SwimCloud platform.

Finals day, which took place in Amsterdam, started early when Managing Director, Theo Millward and Operations Director, Rachel Brooks made a presentation to the judges. They explained how the SwimCloud platform has revolutionised the customer experience for franchisees and customers. Fellow nominees were able to listen and learn from each presentation.  

The judging panel, made up of four specialists in customer experience from across the globe, was clearly impressed. At the subsequent awards ceremony the same evening made up of 350 people from 150 companies across 31 countries, Swimtime was announced the winner.

This is an amazing achievement for the entire Swimtime team. Everyone feels so proud and privileged to be recognised in this way on a global stage.

Rachel Brooks (Left) and Theo Millward (right) holding the
CXA Digital Transformation Gold Award

“I was humbled to accept this award in Amsterdam on behalf of my team.

To even be considered alongside such global heavyweights was an honour to then triumph against the likes of Shell has blown us all away.

I’ve always believed that what we do at Swimtime is very special, to be recognised as the very best in the world was beyond my wildest dreams.”

Theo Millward, Managing Director ~ Swimtime

Swimtime would like to offer massive congratulations to all the winners and those shortlisted on the night.

For details of all the winners, visit www.internationalcxaward.com